Viking Food Warmer VEWDO536 User Manual

Viking Use & Care Manual  
Viking Range Corporation  
111 Front Street  
Greenwood, Mississippi 38930 USA  
(662) 455-1200  
For product information,  
call 1-888-VIKING1 (845-4641)  
or visit the Viking Web site at  
vikingrange.com  
Professional/Custom Panel Built-In  
Electric Warming Drawers  
(Indoor and Outdoor Models)  
(061011)  
F20663B EN  
 
Warnings  
Warnings  
Warning and Important Safety Instructions appearing in this manual  
are not meant to cover all possible conditions and situations that may  
occur. Common sense, caution, and care must be exercised when  
installing, maintaining, or operating the appliance.  
To Prevent Fire or Smoke Damage  
• Be sure all packing materials are removed from the appliance before  
operating it.  
• Keep area around appliance clear and free from combustible materials,  
gasoline, and other flammable vapors and materials.  
• Many aerosol-type spray cans are EXPLOSIVE when exposed to heat  
and may be highly flammable. Avoid their use or storage near an  
appliance.  
ALWAYS contact the manufacturer about problems or conditions you do  
not understand.  
Recognize Safety Symbols, Words, Labels  
• Many plastics are vulnerable to heat. Keep plastics away from parts of  
the appliance that may become warm or hot. DO NOT leave plastic  
items in the drawer as they may melt or soften if left too close to a  
heating element.  
• Combustible items (paper, plastic, etc.) may ignite and metallic items  
may become hot and cause burns. DO NOT pour spirits over hot foods.  
DANGER  
Hazards or unsafe practices which WILL result in  
severe personal injury or death  
WARNING  
About your Appliance  
DO NOT touch the heating elements or interior surface of the drawer  
while it is in use. Use handles or knobs.  
Hazards or unsafe practices which COULD result in  
death or severe personal injury  
DO NOT store flammable materials in drawer.  
CAUTION  
Heating Elements  
Hazards or unsafe practices which COULD result in  
• Use only dry potholders. If moist or damp potholders are used, steam  
from potholders could cause a steam burn. DO NOT let potholders  
touch hot heating elements located under the drawer. DO NOT use a  
towel or bulky cloths in place of potholders.  
minor personal injury.  
All safety messages will identify the hazard, tell you how  
to reduce the chance of injury, and tell you what can happen if  
the instructions are not followed.  
• Use care when opening the drawer. Let hot air or steam escape (open  
vent) before removing or replacing food.  
DO NOT place food in unopened containers in the drawer. Pressure  
could build up and cause the container to burst.  
NEVER use the appliance for other than intended use.  
DO NOT use water on grease fires. Smother fire or flame or use dry  
chemical or foam-type extinguisher.  
DO NOT use aluminum foil to line the drawer. It is an excellent heat  
insulator and will trap heat beneath it. This will upset the performance  
and can damage the interior finish.  
• Always place warming racks in desired position while drawer is cool.  
• Keep drawer closed when not in use.  
DO NOT place items exposed to cooking oils in your warming drawer.  
Items contaminated with cooking oils may contribute to a chemical  
reaction that could cause a load to catch fire.  
Read and follow all instructions before using this appliance to prevent  
the potential risk of fire, electric shock, personal injury or damage to the  
appliance as a result of improper usage of the appliance. Use appliance  
only for its intended purpose as described in this manual.  
To ensure proper and safe operation: Appliance must be properly  
installed and grounded by a qualified technician. DO NOT attempt to  
adjust, repair, service, or replace any part of your appliance unless it is  
specifically recommended in this manual. All other servicing should be  
referred to a qualified servicer.  
WARNING  
To avoid risk of property damage, personal injury or death;  
follow information in this manual exactly to prevent a fire or  
explosion. DO NOT store or use gasoline or other flammable  
vapors and liquids in the vicinity of this or any appliance.  
DO NOT install or store indoor models where they will be exposed to  
the weather.  
4
5
 
 
Warnings  
Warnings  
WARNING  
WARNING  
BURN OR ELECTRICAL SHOCK HAZARD  
Make sure all controls are OFF and drawer is COOL before  
cleaning. Failure to do so can result in burns or electrical  
shock.  
NEVER use this appliance as a space heater to heat or warm the room.  
Doing so may result in carbon monoxide poisoning and overheating of  
the drawer.  
CAUTION  
DO NOT use plastic wrap to cover foods placed in the drawer, nor to keep  
foods warm that are wrapped or placed in plastic containers for heating.  
Plastics can melt onto the drawer if they are in direct contact. If melted onto  
the drawer, they can be very difficult to remove.  
WARNING  
If the information in this manual is not followed exactly, a fire or  
explosion may result causing property damage, personal injury or death.  
CAUTION  
DO NOT use any cleaning agent with chlorine or chlorine compounds on  
stainless steel finish. Chlorine and chlorine compounds are corrosive to  
stainless steel.  
WARNING  
NEVER cover any slots, holes or passages in the drawer or cover an  
entire rack with materials such as aluminum foil. Doing so blocks air  
flow through the oven and may cause carbon monoxide poisoning.  
Aluminum foil linings may also trap heat, causing a fire hazard.  
CAUTION  
All special ordered brass parts are coated with an epoxy coating. DO NOT  
use brass cleaners or abrasive cleaners on any brass parts. All brass body  
parts should be wiped regularly with hot soapy water. When hot soapy  
water will not do the job, use every day household cleaners that are not  
abrasive.  
WARNING  
To avoid sickness and food waste, do not allow defrosted food to remain  
in the drawer for more than two hours.  
6
7
 
Warnings  
Before Using Drawer  
All products are wiped clean with solvents at the factory to remove  
any visible signs of dirt, oil, and grease which may have remained from  
the manufacturing process. Before using, clean the drawer thoroughly  
with hot, soapy water. There may be some burn off and odors on first  
use of the appliance—this is normal.  
WARNING  
FIRE AND ELECTRICAL SHOCK HAZARD  
To reduce the risk of electric shock and fire, DO NOT use a  
flexible power-supply cord with this appliance.  
WARNING  
For outdoor installation, installer must install a ground fault  
interrupt.  
WARNING  
Make sure that incoming voltage is the same as unit rating. An electric  
rating plate specifying voltage, hertz, wattage, amps, and phase is  
attached to the product. Wiring the warming drawer with more voltage  
than it is rated for may cause severe damage to the thermostat,  
element, and other components. Wiring the warming drawer with less  
voltage than it is rated for may cause significant decrease in  
performance.  
WARNING  
To reduce the risk of fire, electric shock, or injury to persons, installation  
work and electrical wiring must be done by qualified people in  
accordance with all applicable codes and standards, including fire-rated  
conditions.  
8
9
 
 
Drawer Features  
Operation  
Your warming drawer works in two ways:  
1. Seals moisture within the drawer to keep food moist.  
2. Allows moisture to escape and keep food crisp.  
The purpose of the warming drawer is to keep hot, cooked foods at  
serving temperature. Always start with hot food; cold food cannot be  
heated in the warming drawer.  
2
3
1
4
Warming Element  
Turn the control knob clockwise to the desired setting. The element  
will cycle on and off to maintain the desired heat setting. When  
finished turn the control to “OFF.”  
M
O
I
S
T
U
R
E
+
Note: The majority of foods are held at a medium setting to maintain  
a serving temperature.  
To use Moist Heat function  
1. Place low racks in warming drawer.  
2. Fill the moisture cup with 1/2 cup water and place the cup in the  
rear center opening of the low rack.  
3. Place the food or cookware with  
5
food directly on the rack.  
4. Turn the control knob to the desired  
heat setting and close the drawer.  
Low  
racks  
1. Vents  
5. Slide the moisture control to the  
right to close the vents which seals  
in the heat.  
2. Moisture Selector Control  
3. ON/OFF Indicator Light  
4. Temperature Control Knob  
5. Drawer Indicator Light  
Moisture  
cup  
Use moist heat when proofing breads  
and keeping foods moist such as  
casseroles, meats, and sauces.  
To use Dry Heat Function  
1. Place the food or cookware with food in the empty drawer pan.  
2. Turn the control knob to the desired heat setting and close the  
drawer.  
3. Slide the moisture control to the left to open the vents which allows  
the moist heat to escape.  
Use dry heat when warming dishes and keeping foods crispy such as  
pies, breads and fried foods.  
10  
11  
 
 
Operation  
Operation  
Temperature Control Settings  
Drawer Indicator Light  
The drawer indicator light is located on the front panel of the drawer.  
The drawer indicator light will glow red when the drawer element is  
heated. The light will cycle on and off as the temperature is maintained.  
The knob is used to select the temperature of the  
drawer and is located on the right side of the  
control panel. The “1” setting represents low, “2”  
represents medium, and “3” represents high. The  
majority of foods are held at a medium setting to  
maintain a serving temperature. However, your own  
preference may be for hotter foods.  
Optional Accessories for Moist or Dry Heat  
Pans/Lids - This warming drawer is designed to accommodate  
standard size pan inserts. The optional pan/lid set consists of:  
1) one 4” D. x 12” L. x 10½” W. pan/lid  
2) two 4” D. x 12” L. x 7” W. pans/lids  
3) two 2½” D. x 12” L. x 7” W. pans/lids  
To keep several types of food hot for serving, key the temperature  
setting for the meat. For example, to hold rare roast beef, select a  
lower setting, cover the other foods that otherwise would be kept at a  
higher setting.  
Repeated opening of the drawer allows the hot air to escape and the  
food to cool. The drawer should not be opened unless adding or  
removing food.  
Proofing  
Yeast dough can be proofed in the warming drawer. Place the dough  
in a bowl. Place the bowl on the low rack in the drawer. Fill the  
moisture cup half full with water and place in the opening in the rear  
center of the low rack. Turn the temperature control to the lowest  
setting to facilitate the fermentation time. A towel should be placed  
over the dough to minimize surface drying. The dough should remain  
in the warming drawer until it has doubled in size and a slight  
depression remains when the surface is touched gently with a finger.  
Warming Plates  
To warm serving bowls and plates, place temperature control on a low  
setting. Place the empty dishes on the low rack to raise them off the  
bottom of the drawer. If you want hotter dishes or want to heat fine  
china, please check with the manufacturer of the dishes for their  
maximum heat tolerance.  
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13  
 
Operation  
Operation  
Power “ON” Light  
Suggested Heat Settings  
The power “ON” light is located above the temperature control knob  
on Custom models and below the temperature control knob on  
Designer models. It turns on when the control knob is set and cycles  
on and off with the heating element as temperature is maintained.  
The information below is given as a guide only. You may need to vary  
the heat settings to suit your personal requirements.  
Temperature  
Settings  
Moisture  
Settings  
Food  
Bacon  
2 – 3  
2
Moisture Selector Control  
Beef, medium  
and well done  
+
The moisture selector control is located at the top of the warming  
drawer. To keep foods moist, move the handle to the right. This closes  
the vents and seals the moisture inside the drawer. For crisp foods,  
move the handle to the left. This opens the vents and allows the  
moisture to escape. The moisture selector can be placed in any  
position between “-” (open for less moisture) and “+” (closed to retain  
moisture) to maintain any degree of moisture.  
Beef, rare  
1 – 2  
+
Bread, hard roll  
Bread, soft rolls  
Casseroles  
2
2
2
2
1
2
2
+
+
+
+
+
Cooked cereal  
Dough, proofing  
Eggs  
In the closed position, the drawer is completely sealed which keeps  
the hot foods moist and soft. In this setting, condensation may be  
noticed around the inside edge of the drawer. If the drawer is not full,  
there may be some drying on the surface of the food. If this happens,  
simply cover the food with a lid or aluminum foil.  
Fish, seafood  
(baked)  
Fried foods  
Fruit  
3
2
2
+
+
Gravy, creamed  
sauces  
Ham  
2
+
When in the open position, the drawer is vented, which lets moisture  
escape. This dry heat keeps the foods exterior dry and crisp. With the  
vents open, it is normal for moisture to collect on surfaces above the  
warming drawer. Simply wipe up the moisture with a dry cloth.  
Pancakes, waffles  
Pies, one crust  
Pies, two crust  
Pizza  
2 – 3  
+
2
+
2
2 – 3  
2
halfway  
Pork  
+
Potatoes, baked  
Potatoes, mashed  
Poultry  
3
halfway  
CAUTION  
2
+
+
DO NOT use plastic wrap to cover foods placed in the drawer, nor to keep  
foods warm that are wrapped or placed in plastic containers for heating.  
Plastics can melt onto the drawer if they are in direct contact. If melted onto  
the drawer, they can be very difficult to remove.  
2 – 3  
2
Vegetables  
14  
15  
 
 
Cleaning and Maintenance  
Cleaning and Maintenance  
Any piece of equipment works better and lasts longer when  
maintained properly and kept clean. Cooking equipment is no  
exception. Your warming drawer must be kept clean and maintained  
properly. Make sure all controls are in the “OFF” position.  
CAUTION  
To avoid the risk of property damage, DO NOT USE BRASS  
CLEANERS OR ABRASIVE CLEANERS ON ANY BRASS PARTS. All  
brass body parts should be wiped regularly with hot, soapy water and a  
soft, clean cloth. When hot, soapy water will not do the job, use every  
day household cleaners that are not abrasive.  
1. Allow warming drawer to cool completely.  
2. It is important to keep the slide rails clear and free from debris.  
Periodic cleaning of slide rails and other adjoining parts is  
necessary to assure smooth drawer operation.  
Brass Parts  
All special ordered brass parts are coated with an epoxy coating.  
3. If needed, the warming drawer pan support can be removed for  
cleaning. Pull the warming drawer out until fully extended. Slide  
finger along right and left side rail until you reach hand latches  
(located at the front of rails). Pull up on both right and left latches.  
Pull drawer support completely out.  
CAUTION  
DO NOT use any cleaning agent with chlorine or chlorine compounds on  
stainless steel finish. Chlorine and chlorine compounds are corrosive to  
stainless steel.  
4. When installed outdoors, annually inspect the silicon seal around  
the flange of the appliance. Re-seal as needed to assure this seam  
is waterproof.  
Cleaning Chart  
Material/Problem  
Cleaning Products  
Directions  
Stainless steel/  
Enamels  
Mild cleaners  
Sponge with cloth, then  
rinse with clear water  
and wipe dry.  
Satisfactory for use on  
all finishes.  
Control Knobs  
MAKE SURE ALL CONTROL KNOBS POINT TO THE “OFF” POSITION  
BEFORE REMOVING. Pull the knobs straight off. Wash in detergent and  
warm water. Dry completely and replace by pushing firmly onto stem.  
Hard water spots  
and scales  
Vinegar and water  
Swab or wipe with cloth.  
Rinse with clear water  
and dry. Satisfactory for  
use on all finishes.  
Stainless Steel Parts  
All stainless steel body parts should be wiped regularly with hot soapy  
water at the end of each cooling period and with a liquid cleaner  
designed for that material when soapy water will not do the job. DO  
NOT use steel wool, abrasive cloths, cleansers, or powders. If necessary,  
scrape stainless steel to remove encrusted materials, soak the area with  
hot towels to loosen the material, then use a wooden or nylon spatula or  
scraper. DO NOT use a metal knife, spatula, or any other metal tool to  
scrape stainless steel. DO NOT permit citrus or tomato juice to remain  
on stainless steel surface, as citric acid will permanently discolor stainless  
steel. Wipe up any spills immediately.  
Soft, non-abrasive cleaners Apply with damp  
sponge or cloth.  
Satisfactory for use on  
all finishes if rubbing  
is light. Rub in direction  
of the polish lines.  
Pull off knob. Wash but  
DO NOT soak. Rinse  
with water, dry and  
replace on control.  
Plastic  
(Control knob)  
Soap and water  
16  
17  
 
Troubleshooting  
Service Information  
If service is required, call your dealer or authorized service agency.  
The name of the authorized service agency can be obtained from the  
dealer or distributor in your area.  
Problem  
Possible Cause and/or Remedy  
Warming drawer will not  
function.  
Drawer is not connected to electrical power:  
Have electrician check power circuit breaker,  
wiring, and fuses.  
Have the following information readily available.  
• Model number  
• Serial number  
• Date purchased  
• Name of dealer from whom purchased  
Clearly describe the problem that you are having. If you are unable to  
obtain the name of an authorized service agency, or if you continue  
to have service problems, contact Viking Range Corporation at  
1-888-VIKING1 (845-4641), or write to:  
VIKING RANGE CORPORATION  
PREFERRED SERVICE  
1803 Hwy 82W  
Greenwood, Mississippi 38930 USA  
Record the information indicated below. You will  
need it if service is ever required. The model and  
serial number for your warming drawer Rating/Serial  
plate is located on the left, rear side.  
Model no._____________________ Serial no. ________________________  
Date of purchase _______________ Date installed ___________________  
Dealers name __________________________________________________  
Address ________________________________________________________  
_______________________________________________________________  
If service requires installation of parts, use only authorized parts to  
insure protection under the warranty.  
Keep this manual for future reference.  
18  
19  
 
 
Warranty  
Warranty (cont.)  
PROFESSIONAL CUSTOM BUILT-IN ELECTRIC WARMING DRAWER WARRANTY  
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY  
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS  
PRODUCT SHALL BE THE REMEDIES SET FORTH ABOVE.VIKING IS NOT RESPONSIBLE FOR  
CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR  
MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH OF  
WARRANTY, BREACH OF CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or  
limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to  
you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE  
APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF  
THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH ABOVE. Some states do not  
allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  
THREE YEAR FULL WARRANTY  
Built-in electric warming drawers and all of their component parts, except as detailed below*†, are  
warranted to be free from defective materials or workmanship in normal residential use for a period of  
three (3) years from the date of original retail purchase or closing date for new construction, whichever  
period is longer. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part  
which fails or is found to be defective during the warranty period.  
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from  
cosmetic defects in materials or workmanship (such as scratches on stainless steel,  
paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original retail  
purchase or closing date for new construction, whichever period is longer. Any defects must be  
reported to the selling dealer within ninety (90) days from date of original retail purchase.  
Viking Range Corporation uses high quality processes and materials available to produce all  
color finishes. However, slight color variation may be noticed because of the inherent  
differences in painted parts and porcelain parts as well as differences in kitchen lighting,  
product locations, and other factors. Therefore, this warranty does not apply to color variation  
attributable to such factors.  
WARRANTY SERVICE  
To obtain warranty service, contact an authorized Viking Range Corporation service agent, or Viking Range  
Corporation, 111 Front Street, Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial  
number and date of original purchase or closing date for a new construction. For the name of your nearest  
authorized Viking Range Corporation service agency, call Viking Range Corporation.  
IMPORTANT: Retain proof of original purchase to establish warranty period.  
†FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS: This full  
warranty applies to applications where use of the product extends beyond normal residential  
use, but the warranty period for products used in such applications is ninety (90) days.  
Examples of applications covered by this warranty are bed and breakfasts, fire stations, private  
clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the product, its components  
and accessories are warranted to be free from defective material or workmanship for a period  
of ninety (90) days from the date of original retail purchase. This warranty excludes use of the  
product in all commercial locations such as restaurants, food service locations and institutional  
food service locations.  
Specifications subject to change without notice.  
FIVE YEAR LIMITED WARRANTY  
Any electric element which fails due to defective materials or workmanship in normal household use  
during the fourth through fifth year from the date of original purchase will be repaired or replaced, free of  
charge for the part itself, with the owner paying all other costs, including labor.  
LIMITED LIFETIME WARRANTY (Outdoor Models Only)  
Any stainless steel part which rusts through due to defective material or workmanship in normal use during  
the fourth year through the useful lifetime of the unit from date of original purchase will be repaired or  
replaced, free of charge for the part itself, with the owner paying all other costs, including labor.  
TERMS AND CONDITIONS  
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee  
owner of the product during the term of the warranty and applies to products purchased and located in  
the United States and Canada. Products must be purchased in the country where service is requested. If  
the product or one of its component parts contains a defect or malfunction during the full warranty period  
after a reasonable number of attempts by the warrantor to remedy the defect or malfunction, the owner is  
entitled to either a refund or replacement of the product or its component part or parts. Replacement of a  
component part includes its free installation, except as specified under the limited warranty. Under the  
terms of this warranty, service must be performed by a factory authorized Viking Range Corporation  
service agent or representative. Service will be provided during normal business hours, and labor  
performed at overtime or premium rates shall not be covered by this warranty.  
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance,  
providing proof of purchase upon request, and making the appliance reasonably accessible for service.  
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however,  
return the Owner Registration Card so that Viking Range Corporation can contact you should any question  
of safety arise which could affect you.  
This warranty gives you specific legal rights, and you may also have other rights which may vary from  
jurisdiction to jurisdiction.  
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from  
abuse, failure to provide reasonable and necessary maintenance, accident, delivery, negligence, natural  
disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper installation,  
improper operation, or repair or service of the product by anyone other than an authorized Viking Range  
Corporation service agency or representative. This warranty does not apply to commercial usage.  
20  
21  
 
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23  
 
 

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